Hotel 88 Shinsaibashi

The hotel itself is very spacious, which you don't get it often from a hotel in Japan. As we were a family of four, we coud open all four luggages at the same time. Love the location where it is convenient to explore the main area in osaka and the train station. They had a common pantry area for you to get freeflow of drinks/soup. You can buy food from outside and just chill there. The most amazing experience we had was the service from the staff even after we checked-out. We checked-out on 2 Jun and they had a transport to send us to Nanba station as we needed to take a train to Kansai airport from there. That day was unfortunate as there was typhoon and all train/bus services stopped. My family and I were stucked at Nanba, at loss. So I whatsapp the hotel to try asking if they offer airport transfer. The next thing they called me and said, though they are not license to do airport transfer, they found out that there is bus services from OCAT to Kansai airport; and they will pick us up from where they drop us and sent us to OCAT. We were so relieved. Once we reached OCAT, they did not just drop us, the staff even helped us with our luggage and walked us all the way to the ticket booth and told us what to do and assured us before leaving. They even said, just call them if anything. They even continue to whatsapp me to check our status. I have never experience such an attentive service from hotels before even after we checked out, and they are the first. My family and I were very grateful to the hotel staff. We will not hesitate to come back and stay again.

The location is awesome in order to explore Osaka and travel to other destinations like Nara. important hot spots like Dottonbori and Nipponbashi can be reached in 10min by walking. A metro station is 2min away etc. The service personnel was super friendly and comforting. They even gave us a ride to the metro station to get to the airport. You can enjoy drinks in the lobby for free. Our twin room had to separate beds. However they can be connected, if you ask the service.

This hotel was in a very central location, a few minutes walk from Dotonbori. They had a great drinks bar with free drinks and a microwave was available for heating up convenience store meals. Out of all the hotels we stayed in Japan, this room was the most spacious. We had 2 large and 2 cabin suitcases open with plenty of space available to walk around. After checking out the hotel had a mini bus available to transfer us to Namba station. One of the receptionists also came with us and unexpectedly offered to carry both of our very heavy suitcases from the drop off point to the gates within the station and explained to us which train to get to go to the airport.

The room was very spacious, with plenty of space to have two large suitcases open which was very useful. The room was very clean and tidy, the bed was large and comfortable. We arrived slightly before check in hoping to be able to leave our bags there while we explored, but we were able to go to our room early which was very much appreciated. The staff couldn't do enough, we were taken directly to the train station after we checked out. They had free drinks in the lobby which was nice, as we were able to grab a coffee before heading out for the day. The location itself was great as it was minutes away from Dotonbori so plenty of food within reach!

We are a family of 2 adults and 2 kids ages 8 and 11 years old. We loved staying at this hotel. Aside from being in a very accessible and convenient location, the service provided by everyone (and I mean, everyone!!!) in their staff was impeccable. They were all very hospitable and accommodating, always ready to help us out in case we had questions. From check-in to check-out, everything was a seamless process. My kids especially loved the free massage chairs at the lobby. These were a welcome sight whenever we'd come home from a whole day's walk. My husband particularly loved the all-day free drinks provided by the hotel at the lobby. The eating/dining area in the lobby, with all the amenities provided therein, more than compensated the lack of actual restaurant in the hotel. We loved spending time in the dining area every morning and seeing other guests enjoying their convenience store-bought breakfasts. The hotel is a stone's throw away from Dotonbori, thus very easy for us to find good restaurants all around and satisfy our Japanese food cravings. I loved how the hotel thought of everything they could to make their guests' stay a comfortable one. They even provide free masks at the lobby, for the safety of their guests. Rooms were good-sized and equipped with all the standard toiletries/amenities. Beds were really comfy, not too soft, not too hard. Their housekeeping staff did such a great job cleaning the rooms every single day, which made it such a wonderful place to return to after spending the whole day outside. Not sure if it was because we stayed there for a total of 9 nights, but our room was ready and we were allowed to check-in as early as 11:00am, even though their standard check-in time was at 3:00pm. We were also allowed to do a late check-out without any charge whatsoever, again probably because we stayed there for a long time. Lastly, the hotel kindly offered to drive us to OCAT to take the bus to the airport.